Cheap Online Print.
Terms and Conditions
1) This web site is owned and operated by Cheap Online Print who are completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below.
Our Contact details:
Cheap Online Print
Phone: 0800 988 1980
Email: contactus [at] cheaponlineprint [dot] co [dot] uk
Goods means the articles or things described in the contract between Cheap Online Print and you, the Purchaser/Customer.
2) These conditions shall be deemed to be incorporated in all contracts of Cheap Online Print to sell printed materials and in the case of any inconsistency with any order or form of contract sent by the purchaser to Cheap Online Print, whatever may be their respective dates, the provision of these Conditions shall prevail unless expressly varied in writing and signed by a director of Fenton Ward Design Ltd on behalf of Cheap Online Print.
3) No order shall be binding on Cheap Online Print unless and until it has been accepted and noted in a response e-mail (to the e-mail address the customer supplies at checkout) by Cheap Online Print.
4) Dates for completion or delivery of goods shall be within the parameters stated here. Currently:
a) DIGITAL -
all orders confirmed uploaded will be despatched within 48 (working day) hours (maximum) by 1st class Royal Mail or Overnight Courier depending on the weight of the total parcel.
b) LITHO -
all orders confirmed uploaded will be despatched within 5 working days (maximum) by Overnight Courier.
c) LARGE FORMAT - all orders confirmed uploaded will be despatched within 5 working days (maximum) by Overnight Courier - dependant on size of order and availability of materials - which will be advised to the customer by email if there is any variation.
Any delay or variance beyond those parameters, Cheap Online print will undertake to carry out additional work for the purchaser to the value of the print element of any goods not supplied on time. Such liability shall not extend to delays beyond the control of Cheap Online Print including, without prejudice to the generality of the foregoing defects in files and non-performance of carriers.
Deliveries will, where possible, be delivered by the same carriers, thereby resulting in one delivery charge. There are various print suppliers for Digital, Litho, and Large Format print which will result in individual charges for delivery of each job.
5) By their nature, printed goods do not have a redeemable value and no refunds or credits for goods correctly supplied will be entertained.
6)
a) All goods shall be paid for at the time of order.
b) No goods shall be dispatched or collection allowed until paid for in full.
c) All prices, including delivery, are shown exclusive of Value Added Tax and this will be charged at the appropriate UK rate.
7)
a) Any shortcomings or defects in goods supplied must be notified to Cheap Online Print within 2 working days of delivery. These goods must be returned to Cheap Online Print for inspection.
b) Nothing herein shall impose any liability upon Cheap Online Print in respect of any defect in the goods arising out of the acts, omissions, negligence or default of the Purchaser, its servants or agents including without prejudice to the generality of the foregoing handling and storage of the goods. All proofing and copyright clearances are the sole liability of the Customer at the time of file supply.
c) Nothing herein shall have the effect of excluding or restricting the liability of Cheap Online Print:
- i.) For death or personal injury resulting from its negligence insofar as the same is prohibited by U.K. statute, or;
- ii.) Under sections 12,13,14 and 15 of the Sale of Goods Act 1979 to a purchaser who is dealing with a customer (as defined by section 12 of the Unfair Contract Terms Act 1977).
8) All artwork files must be uploaded to us in the PDF file format as specified in the artwork supply guide page. You, the Customer, are solely and entirely responsible for proofing all artwork before upload to Cheap Online Print. We do not provide any pre-flight proof check before going to print. Any errors or poor qualities within the content of the printed materials you supply are the Customer's sole liability and not in any way the liability of Cheap Online Print. No refunds/reprints will be made available for any content errors, qualities or omissions of any kind after upload.
9) Upon sight of artwork, and at its sole discretion, Cheap Online print reserve the right to decline to print any item it deems to be inappropriate. Any payments made for work rejected by reason of this clause will be refunded in full.
10) It is the Customer's sole responsibility to ensure any and all images, text or references used within the content of the supplied artwork is legally the Customer's copyright or has been legally purchased by the Customer, or is free of all copyright to use on the Customer's printed material. It is agreed by the Customer that any printed material supplied by the Customer and subsequently printed by Cheap Online Print which contains any Copyrighted images, text or references that are not legally owned, cleared for use or paid for use by the Customer prior to upload will, in the case of any Copyright usage legal issues arising, be the sole liability of the Customer and not in any way the liability of Cheap Online Print, whether direct or by association.
11) All products are priced on an individual basis. This means each product purchased is of a value that changes with quantity only and, for example, in the case of Business Cards, one order of cards cannot have 2 separate names (i.e. order 500 cards and have 250 of "J. Smith" and 250 of "J. Jones" - each name would have to be a separate order of 250 cards.) The same principle applies to flyers/leaflets and stationery. Any 2 sets of artwork received for the same individual order will not be printed until the error is addressed and Cheap Online Print will send an e-mail advising the customer as such.
12) Cheap Online Print shall not be liable for any costs, claims or damage arising out of any act of tort or omission or breach of contract or statutory duty calculated by reference to profits, income production or accruals or loss of such profits, income production or accruals or by reference to accrual of such, claim, damages or expenses on a time basis.
13) The liability of Cheap Online Print to the purchaser for any loss or damage of whatsoever nature and howsoever caused shall be limited to and in no circumstances exceed the price of the goods.
14) If the purchaser shall be in breach of any of their obligations under the contract, Cheap Online Print may (without prejudice to Cheap Online Print’s rights subsequently to determine the contract for the same cause should it so decide) suspend further deliveries of goods without notice until any defaults by the purchaser are remedied.
15) No statement, description, information, warranty or recommendation contained in any catalogue, price list, advertisement or communication or made verbally by any of the agents or employees of Cheap Online Print shall be construed to enlarge, vary or override in any way these conditions.
16) Any concessions made or latitude allowed by Cheap Online Print to the purchaser shall not affect the strict rights of Cheap Online Print under the contract. If in any particular case any of these conditions shall be held to be invalid or shall not apply to the contract the other conditions shall continue in full force and effect.
17) The contract shall in all respects be governed by English law and shall be deemed to have been made in England and the purchaser and Cheap Online Print agree to submit to nonexclusive jurisdiction of the English courts.
18) Cheap Online Print reserve the right to alter prices and specifications without notice as and when necessary due to the costing involved for Paper Prices which can incur possible cost increases beyond our control and when measures are required to produce a similar product within the given delivery window. Price changes will be reflected on the website immediately at checkout stage and as soon as possible on the front pages and order pages.